If you can't find an answer to a question in our Customer Help Center - FAQs, you can--
Send email to our Customer Support Team firstname.lastname@example.org, or,
Post the question on The Well-Trained Mind Community Forums. This active and helpful community might help you find what you are looking for. Search the topics to see if your question has already been discussed.
You can read the posts as a guest, and if you wish to post your own questions or comments, sign up as a registered member. (The button to do that is in the top right corner of the page.)