We offer free shipping for orders over $150 (details below) which are purchased from our website and shipped to street addresses within the 48 continguous United States and to APO/FPO addresses. For further details, jump to the "Free Shipping" section later in this article.
When you purchase items from our website, you have several options for shipping. Choose the one that suits your preferences regarding time of delivery and expense. We offer Media Mail but we do not recommend using it. Shipping costs are not refundable.
When your order is complete, digital downloads (PDFs and MP3s) are immediately available to you in your Well-Trained Mind Press account, and will remain there indefinitely. You will also receive a confirmation email with links that are open for 7 days; click on the links to download the items to a local storage device.
Orders for physical products (hardbacks, paperbacks, looseleafs, CDs) are sent in a short time to our fulfillment center, Ware-Pak, who then fills and ships the order.
When Ware-Pak ships the order, they send you an email with a tracking number so you can find out when to expect delivery. It is easy to miss the shipment confirmation because the email comes from Ware-Pak, not from Well-Trained Mind Press.
The SENDER will be CustomerService@ware-pak.com.
The SUBJECT LINE will be Shipping Confirmation: WTMPress Order
If you don't find this email in your Inbox, check the Spam, Junk, or Trash email folders. If you don't find it there, send email immediately to email@example.com.
The payee on your credit card will be Peace Hill Press.
About Free Shipping
We offer free shipping for orders over $150 which are purchased from our website and shipped to street addresses within the 48 continguous United States and to APO/FPO addresses.
When you complete your order, use a street address for free shipping. Free shipping comes through UPS and UPS does not deliver to PO Boxes.
Here are the conditions for free shipping:
- Free shipping applies only to locations in the 48 contiguous United States and APO/FPO addresses.
- The $150 minimum is based on your cart’s subtotal; it doesn’t include tax, or gift-wrap or special handling fees. (Handling fees are assessed only when a product requires special preparation for intact delivery.)
- If you return items from your order, and the subsequent order total is less than $150, the waived shipping cost will be subtracted from the refund.
- Free shipping cannot be applied to previous orders or to P.O.s.
- If you have questions about international shipping, check out this Help Center - FAQ.