When you purchase digital products (MP3s, PDFs), we send you links to the digital files; these links are active for 7 days. Please download them to a local storage device within this time.
We also add the links to your Well-Trained Mind account. The links should always be available to you. The links you receive with your sales confirmation email are effective for 7 days.
Because of events like hard-drive crashes and hurricanes, we recommend that you download and back up your purchases.
Several years ago, when we upgraded our ordering system, some links stored in customer accounts did not all make the transfer to the new system. If this is the case for you, email us at email@example.com, and we will sort this out.
It is not copyright infringement for you to keep a copy of the digital product on your own storage media, as long as it is for your family's use and not for further distribution, sale, or donation.