When you purchase digital products (MP3s, PDFs) from our store, we send you an email with links to the files, and we add the files to your Well-Trained Mind account. These links should work for a very long time.
For your convenience, and because hard drives crash and hurricanes happen, we recommend that you download your purchases to local storage.
If you can't access the links in your account, send email to firstname.lastname@example.org so we can confirm your purchase and refresh the links. It is helpful if you tell us the order number or the email name you used to make the purchase.
When you purchase digital products through a charter school, you receive an email with links that are good for 7 days; the files are not stored in an account. Therefore, it is important that you download the files within 7 days. Sometimes, this isn't possible - vacation, the flu... If you need a refresh of the links, please send email to email@example.com and include the name of the charter school and the number on the relevant purchase order. Our school specialist will re-send the 7-day links so you can download them.
About copyright: It is not copyright infringement for you to keep a copy of the digital product on your own storage media, as long as it is for your household family's use and not for further distribution, sale, or donation.