When you need your materials as soon as possible, please:
- Check your order twice to make sure you are getting exactly what you want: Check the title, the quantity and the format you have ordered.
- When possible, order downloadable materials (MP3s and PDFs) which are delivered to your account as soon as you complete your orer. If you can use these instead of printed materials, you will save some money on the purchase, pay no shipping, and have the materials available right away. If a student or teacher doesn’t need to write in a book, consider ordering it in electronic format.
- Use a shipping method with a short delivery time and one that is insured. This excludes Media Mail. The USPS pushes Media Mail down the priority list in busy shipping seasons. In normal times, the shipping for Media Mail is relatively quick starting in 2020, with the pandemic, Media Mail took 4-6 weeks, occasionally longer. Media Mail from our fulfillment center offers no insurance against loss or damage.
- Use a credit/debit card to pay for the purchase. Credit card companies pay us immediately and we can ship/deliver your products right away. If you use PayPal, use a credit/debit card instead of a PayPal e-check.
If you mail a check to our office or use bank e-checks or PayPal e-checks, the order is delayed until the check clears and the funds are deposited in the Well-Trained Mind Press accounts.
PayPal e-checks (which are actually funds transfers) take at least 6 days to clear; bank checks vary depending on bank policy; mailed checks depend on the time it takes the check to arrive, and for us to deposit it and the bank to clear it.