When you need your materials as soon as possible, please:
- Check your order for accuracy. Make sure you are getting exactly what you want, and paying what you expect (an estimate). Check the title, the quantity, and the format you have ordered. Check the billing address, so your credit card will be accepted. Check the shipping address so your package goes where you want it. Check the email address so you can get confirmations and product links. (If you have a .me, .iCloud, .mac email address, or if your email provider is a cable company, read this FAQ.) Check the total amount to be charged as a cross-check for quantities.
- When possible, order downloadable materials (MP3s and PDFs from Well-Trained Mind Press, or eBooks from eBook vendors). We deliver these to your account as soon as you complete your order. You pay less for the title, and you pay for no shipping. If a student doesn’t need to write in a book, or if you need not print all the student pages, if physical storage is at a premium, or if you are comfortable teaching from a tablet or laptop, consider ordering digital materials.
- Use a shipping method with a short delivery time. This excludes Media Mail. USPS de-prioritizes Media Mail; delivery can be pretty fast ... or it can take up to 6-weeks (or longer).
- Use a credit/debit card to pay for the purchase. Credit card companies pay us immediately and we can ship/deliver your products right away. If you use PayPal, use a credit/debit card instead of a PayPal e-check.
If you mail a check to our office or use bank e-checks or PayPal e-checks, the order is delayed until the check clears and the funds are deposited in the Well-Trained Mind Press accounts. PayPal e-checks (which are actually funds transfers) take at least 6 days to clear; bank checks vary depending on bank policy; mailed checks depend on the time it takes the check to arrive, and for us to deposit it and the bank to clear it.