Orders typically ship very soon after they are placed - usually the same day. The status says “Processing” because our order system is not yet completely synched with the our fulfillment center's shipping system. Ware-Pak is working on this, and we hope this will be resolved in the coming months.
It is easy to miss the shipment confirmation because it doesn’t come from Well-Trained Mind Press, but from Ware-Pak.
The SENDER will be CustomerService@ware-pak*.* "This mail is to tell you that the product has shipped. Do not reply to this email. If you need customer service, email Well-Trained Mind Press at support@welltrainedmind.com."
The SUBJECT LINE will be Shipping Confirmation: WTMPress Order
If you don't see the email in your Inbox, look in the Spam, Junk, or Trash email folders to find this confirmation.
This confirmation email includes the tracking number so you can find out when to expect delivery of your order.