The best way to reach us is through the Submit A Request link (also located at the top right of your screen).
To speak to a customer service representative:
Phone: 804-829-5043, or Toll-free: 1-877-322-3445.
Fax: 804-829-5704.
Our Customer Service Hours by phone are (Eastern Standard Time):
Monday: 9AM - 5PM
Tuesday: 9AM - 3PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 3PM
Our mailing address:
The Well-Trained Mind Press
18021 The Glebe Lane
Charles City, VA 23030
Our offices are closed on US national holidays, and the week of Thanksgiving.
(International Customers: The date of Thanksgiving is set for the third Thursday in November, so the specific date varies each year.)
We are also closed the week between Christmas Eve (December 24) and January 1, inclusive of these dates and adjacent Saturdays and Sundays.