Shipping Options:
When you purchase items from our website, you have several options for shipping based on your order and delivery address. At checkout, you can choose the option that suits your delivery time and expense preferences. Delivery time estimates begin after the warehouse has packed the order to ship, which generally happens on a weekday shortly after placing your order. These delivery windows come from the shippers and are not guaranteed by Well-Trained Mind Press.
USPS Priority Mail |
1-3 business days |
|
USPS Ground Advantage |
2-5 business days |
|
USPS First Class Mail Parcel | 2-5 business days | Can only be used on orders under 13 oz |
USPS Media Mail | 2-8 business days | |
Free shipping | 2-8 business days | Requires a minimum order of $150. |
UPS Ground | 2-5 business days | Cannot ship to Post Office boxes |
Shipping costs are not refundable.
About Free Shipping:
- Free shipping applies only to locations in the 48 contiguous United States and APO/FPO addresses.
- The $150 minimum is based on your cart's subtotal; it doesn't include tax, shipping, or any particular service or handling fees.
- If you return items from your order and the subsequent order total is less than $150, the waived shipping cost will be subtracted from the refund.
- Free shipping cannot be applied to previous orders or purchase orders.
- If you have questions about international shipping or product availability, you can check out this Help Center - FAQ.
Shipping Confirmation:
Our fulfillment center, Ware-Pak, will email you a tracking number when your order ships. Just so you know, this shipment confirmation will come from Ware-Pak, not from Well-Trained Mind Press.
The SENDER will be CustomerService@ware-pak.com.
The SUBJECT LINE will be Shipping Confirmation: WTMPress Order.
If you don't find this email in your Inbox, follow this article.
The payee on your credit card will be Peace Hill Press.
Order Confirmation with downloadable products:
When your order with digital downloads is complete, you will receive a confirmation email with links to the downloads. The titles are immediately available in your WTM account; access them as needed in the Downloads section of your account. We recommend downloading the material to a local storage device for your convenience.
For more information about digital products, click here.