Did you place your order within the last hour?
If YES, please call Customer Support 804-829-5043 or 877-322-3445 immediately and tell us the order number. We will do everything we can to cancel the order before the fulfillment center processes it. If you placed the order outside of our standard business hours, we may not be able to cancel it before it ships. If we are able to cancel the order, we will issue you store credit or a refund.
If NO, please call Customer Support 804-829-5043 or 877-322-3445 with your order number. We will check the shipping status and, if possible, cancel the order. If the order has already shipped, don’t worry. Our 30-Day Money Back Guarantee means you may return most products for a refund of the price of the products (but not for shipping costs).