Oh, no!
Please let us know immediately if you receive damaged goods. A customer service representative will work with you to ensure you receive replacement items.
Send an email to support@welltrainedmind.com and include the following information:
- Order number (EX: W123456) If you can't locate this, please include the email associated with your account.
-
A brief description of the situation:
- When the package arrived
- The name of the product(s) damaged
- The nature of the damage
- Any other information you would like to add
- Photos of the damaged item and damaged packaging if applicable
- If the product is defective due to the printing or binding process, please include a photo of the publishing page at the front of the book as well as a detailed description of the problem(s.) This helps us determine the root cause.
Well-Trained Mind Press Contact Information and Business Hours