Well-Trained Mind Press realizes that cyber security is a primary concern for our online customers. This FAQ describes the measures we take to protect personal information you submit on welltrainedmind.com during transactions and other submissions and actions.
Digital Security and Encryption: Our Practice and Providers
Cloudflare and DigiCert digital security technology on certain pages to help safeguard personal information. To view our website’s security certificate, click on the padlock icon in your search bar. Or, you can look for the instructions in your browser’s “Help” section.
We use encryption technology to protect and secure the transmission of your information on all welltrainedmind.com pages that have an Akamai site certificate icon, and we accept orders only from browsers that communicate through Secure Socket Layer (SSL) technology, with at least 128-bit key length encryption.
When you place an order in our store at welltrainedmind.com, your credit/debit card number is encrypted upon transmission. The welltrainedmind.com store checkout process is protected both through card encryption and through a digital site certificate. When you are on a page with a site certificate, a closed lock or solid key icon will appear by the URL in search bar. To verify the site certificate before submitting your credit/debit card number, click on the lock or solid key, or look for instructions on how to view the site certificate in your browser’s “Help” section.
Other personal information you submit may also be encrypted when being transmitted with the goal of protecting its confidentiality.
This article from our Help Center – FAQ describes the security protocols related to the purchasing process and credit card access. In summary and in plain English: Well-Trained Mind Press has no access to your credit/debit card number, nor do we retain the number. The transaction is managed through authorize.net.
Your WTM Press Account: Email Addresses and Passwords
When you create an account with welltrainedmind.com, your email address will be your User ID. If you use an Apple email address (.me, .iCloud, .mac) or a cable-company's email service (eg. comcast.net, or any of the Roadrunner addresses), please read this FAQ.
When you create your account, you’ll be asked to generate a password. The system will likely suggest a strong password, and store it for you, encrypted. To get the latest advice on creating secure passwords, search the internet using this string: "how to make a secure password".
Do not use your email address as your password. Our passwords are case-sensitive, require that you use a number, a special character, and at least 8 characters.
Once you’ve created an account, welltrainedmind.com stores information such as your name, billing and shipping addresses, telephone number(s) and email address. Your password allows you to bypass re-entering this information each time you place an order on welltrainedmind.com, and you can update it from within your account. We do not store any credit card information.
If You Need Help
Let us know if you need help with an order, or if you need to cancel an order, or if you need to return an item. If you are concerned about internet security and prefer to place your order via phone, call our office during business hours. Do not include your credit or debit card information in a voice message, a fax, or an email.
What about Hyperlinks?
Hyperlinks from welltrainedmind.com to other websites
If you use a hyperlink on welltrainedmind.com to connect to a third-party website (a website not owned or maintained by Well-Trained Mind Press — for example, a curriculum vendor or homeschooling expert's site) — that site might monitor your connection from welltrainedmind.com.
We urge you to read the privacy and security policies of third-party websites. Third-party websites’ terms and conditions, privacy or confidentiality provisions, security information or other provisions might differ from ours at welltrainedmind.com. Well-Trained Mind Press neither owns nor maintains these third-party websites; we assume no responsibility for the accuracy, validity, legality or otherwise of any materials or information they contain, and we are not responsible for the information they collect or how it is used.
From other websites to welltrainedmind.com
If you connect to welltrainedmind.com from a third-party website (a website not owned or maintained by Well-Trained Mind Press — for example, a shopping comparison site), that site might monitor your visit to welltrainedmind.com. We suggest you review the privacy and security policies of third-party websites.
The preceding online security information is specific to welltrainedmind.com.
We reserve the right to change our online security practices and amend this information at any time. Any such changes or amendments may apply to information we collect in the future,
as well as any information we obtained prior to such change or amendment.